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Amex RAT Showing Its Claws (Report)

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Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


You might get a very ugly surprise on your next Amex statement: charges for airline incidental credits you received years ago.

Plus, the TSA might soon examine more than your luggage.

Those are some of the travel and points headlines I thought you, too, might find interesting.

Report: Amex Clawing Back Some Airline Incidental Credits

American Express’ Rewards Abuse Team (aka “RAT” — cute and appropriate) is at it again. Miles to Memories reports Amex is going back two years and charging cardholders for Delta gift cards that credited as airline incidentals on eligible cards.

The Platinum Card from American Express, the American Express Gold Card, and the Business Platinum Card from American Express.

This news hits a couple of days after Amex announced statement credits for a number of its premium cards.

“They have to come up with the money for all of these new Platinum credits after all.  I can’t wait to see how they find a way to clawback those as well,” quipped Miles to Memories’ Mark Ostermann.

TSA: Temperature Screening Agency?

The TSA may check something else as you clear security: your body temperature. (Hopefully, they use contactless thermometers and not more, erm, invasive methods.)

Holiday Travel May Be Busier Than You Think

People eager to travel and fairly confident coronavirus will be gone by later this year may be fueling a rush to book holiday flights.

Man Arrested for Camping — on a Disney World Island

An Alabama man was arrested after camping on the property formerly known as “Treasure Island” at Disney World.

— Chris

Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

4 Comments

  1. Amex is a company whose major products have suddenly been obsoleted by world events, but which acts as if nothing has changed and that only somebody with a warped view of the world would disagree. Until travel companies provide a way to travel, and its customers are in a place to use those services — certainly not something that’s going to happen in the immediate future — its travel related services are valueless, while its fees have already been increased. I cancelled my 25+ year Platinum Card last month, and if I can ever find a use for the hundreds of thousands of MR miles I have — I should live so long — I’ll worry about paying them to accrue some more.

  2. @Mak

    Living in fear is way better than traveling at all.

    a) Domestic air travel is currently climbing weekly from the bottom in early April. More and more people are flying each week.
    b) Your points have devalued, or anything

    Me? I’m currently traveling – NOW.
    Haven’t changed a thing. Some international trips turned into domestic ones…. but, I have international trips planned for every month, starting early June.

    I’m still spending 5-6 figures a month on biz amex cards, and piling the points up as fast as I can.
    The redemption rates this fall, winter and spring 2021 are already amazing, and – I think will get even better.

    As travel starts to boom back mid-summer, you’re going to look awful silly having cancelled your cards.
    The rest of the world isn’t going to stop. Maybe you will, but, I haven’t heard of a single good reason to not travel as normal.

    Are we reading different news?

  3. Boardingareaflukie Reply

    I paid for a $50 Delta gift card in 2018 and got credit for it. If I wasn’t supposed to get the credit they shouldn’t have given it to me and I would’ve found other uses for that portion of the yearly $200 total airline credit.

    With this retroactive change-of-mind, they should give us the opportunity to use that 2018 $50 credit this year on something AMEX is certain is allowed in addition to our annual $200 airline credit.

  4. Slightly off-topic but still related — the RAT team is still in full force as of late August 2020. In my particular case, they have decided to deny all Delta SkyMiles for purchases made with my Delta Reserve card that they ‘suspect’ don’t qualify under their terms and conditions… Since the retailers (in this case, ‘US Supermarkets’ category) don’t send identifying information as to what was actually purchased, they just base their suspicion on transaction amount and volume and place the onus on the cardholder to ‘prove’ that the transaction(s) were for qualifying items.

    I was quite shocked when they told me that all base and bonus miles were being denied unless I wanted to send ‘all’ of my receipts to them for verification..

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