Would you donate SkyMiles to a Delta Air Lines employee who goes above and beyond?
Job Well Done certificates are employee recognition slips given annually to Platinum and Diamond Medallions. The member can give one to a Delta employee they feel exceeded expectations.
Delta employees awarded a Job Well Done certificate receive “500 rewards points” — which I’ve been told is worth $5 toward a debit card or Delta items.
Most of us love giving JWD certs to amazing Delta employees. The problem is they’re distributed in such limited quantities: four to Diamond Medallions and two to Platinums.
To make up for it, Delta encourages customers to send Job Well Done emails to recognize great employees. But as I wrote earlier this year, a couple of Delta employees suspect those email messages rarely — if ever — find their ways to the deserving employees.
But someone recently suggested another way to award Delta folks — in addition to the JWD certs.
Gift SkyMiles to Delta Employees
Reader Eric G. recently told me an interesting idea. He said he’d give SkyMiles to a Delta employee he’d like to reward. For example, 1,000 SkyMiles could be awarded to a Delta person. That deserving employee could redeem the SkyMiles for a $10 award through their employee program.
I love the idea — and think it should be available to all SkyMiles members.
There’d have to be a minimum requirement for gifting i.e. at least 500 SkyMiles. (“Hey, thanks for such a great job today! Here’s fifteen SkyMiles!” Erm, no.) Maybe there’d be a maximum of 1,000 or 2,000 or something. (Accidentally adding an extra zero or two could create a very spendy gift — but certainly make for a happy Delta employee!)
Delta loves their Fly Delta app (someone has to…). So perhaps the “Gifting SkyMiles to a Delta Employee” (working title, of course 🙂 ) feature could be available somewhere in the app. A SkyMiles member would somehow directly deposit the miles into an employee’s account.
This is sort of a broad-strokes idea. I’m sure there are drawbacks and dissents some commenters will tell us about 😉 .
A Better Way to Burn SkyMiles
If Delta really wants people to spend SkyMiles, this is a great and rewarding way they might consider. (Who knows. Maybe they already have.)
But I certainly would gift SkyMiles to exceptional Delta employees. I’m sure as heck not going to spend my points on the SkyZoomMiles experiences that René discussed.
Not everyone will love this idea. But I think donating SkyMiles to Delta employees who can redeem them for something meaningful should at least be an option.
What Do You Think?
Do you like this idea? Or are limited Job Well Done certs enough recognition? Please share your thoughts in the below Comments section!
Featured image photo courtesy of Delta News Hub
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