The above is an e-mail I recently got from CLEAR. On any normal year I would have been expecting it – but not this year.
Let me begin with the fact that I am a huge fan of CLEAR. I have had it for a long time now and love it. I loved, a few months ago, zipping past what was long lines at TSA PreCheck (since everyone has PreCheck now). While I had not used my CLEAR with Hertz I did like the combo with the Presidents Circle membership I got from Delta as a Diamond Medallion – a sweet partnership (not sure the value now with Hertz in bankruptcy but…).
CLEAR really is the perfect solution for security now in the COVID age. As you can see above, we can use our eyes to be scanned and never touch anything (finger scanner can be only for backup). We can show our phone to the TSA folks and again never touch anything. Yes, it is better to have TSA PreCheck in combination with CLEAR but I think many who go for CLEAR have both (correct me if I am wrong readers).
But right now I am not flying.
Most of us are not flying.
I likely will not fly until 2021!
Why should I pay for CLEAR?
And that is my point. For me, Delta has extended my Diamond status for another year so personally I will have to pay ZERO for my CLEAR membership. That would be the same even if Delta had not extended it because I took a year end elite mileage run to Belgium for dinner to make sure I kept my status for another year.
Not everyone did what I did at year end.
My wife, as of 1 FEB 2020, dropped from Diamond Medallion to Skymiles member. She is now just my “plus one” Diamond lite when we fly (whenever that is one day again). She will no longer have free CLEAR membership. Sure, there is a solution for us. Take a look.
I have added her onto my CLEAR membership as a family member and my AMEX Green card will fully rebate me (via statement credit) for the discounted CLEAR family member charge (there are other ways to get a reduced rate as well fyi).
But, IMO, I should not have to do this in 2020.
Why is CLEAR not stepping up since, as already mentioned, they have a perfect security solution, and extending membership for a period of time? Even just an automatic 6 month extension would show they, like every other major travel related company, cares and understands no one is traveling or has been for most of this year.
You tell me. Are you disappointed CLEAR has not offered us anything at all in 2020? – René
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