I got an interesting e-mail from a reader the other day that his 2021 Medallion Credentials had just arrived and they were back to the 2018/2019 cheap plastic version of the bag tag.
For those new to this #FirstWorldProblems controversy, here’s the scoop. Delta, in an effort to save cash when things were going really good for them, changed from years of sturdy metal “BragTags” with a metal loop to keep it in place to a few years of cheap plastic ones (that tend to break quickly and can not be replaced) with a rubber loop. They brought them back in 2020 in metal but sent cheap, made-in-China plastic Million Miler tags as they stopped printing your Million Miler status on your tags.
I know – there are larger issues at hand than BragTags!
That said, we did get an update on Delta.com at the start of the month that unless you EARNED your status via MQMs, MQSs and MQDs (or Amex card spend exemption) you would not be getting a new kit for 2021.
Other than the BragTags, the only other thing you normally would get would be some JWD or “Job Well Done” certs to reward Delta folks who go above and beyond taking care of you. But, due to more cost-cutting, those were suspended last year, and no word when (or if) they will be back so they are not in this year’s mailed kits anyway (or so I was told).
What you will get this year, even with the gifted status, is a new set of drink coupons. They are now 100% digitally accessed inside the Fly Delta App or on the website in your “MyProfile > Certificates” landing page on Delta.com.
Considering that this past week marked the sad, one-year anniversary since I last set foot on a Delta jet, this is much ado about nothing for me. Since I am in my 50s, it will likely be another month or two before I can get my 2x vaccination shots (and then wait two weeks) to be able to safely fly again.
Did you get 2021 Medallion credentials? Any surprises we should know about? – René
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