Airlines

How to Use Delta’s Website to Find Confirmed Upgrade Certificate Availability

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Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


Several readers contacted us for help using Delta.com to find confirmed upgrade availability. The feature is relatively new and a few more people are probably curious about how the process works. So let’s take a look!

How to Find Upgrade Availability on Delta.com

The only confirmed upgrade space you can find on Delta’s website is for Upgrade Certificates (UC). The feature is a great tool for Platinum Medallions or Diamond Medallions whose UC went unused and expired because they couldn’t find flights with available upgrades.

First, log in to your Delta.com account (the Fly Delta app does not show confirmed upgrade availability). Then plug in the dates of your trip. For our example, we’ll use a trip from LAX to my original hometown, Fargo.

I drew boxes and arrows to the area indicating where you’ll see confirmed upgrade availability.

Find confirmed upgrade availability for Delta Upgrade Certificates.

Not all itineraries have confirmed upgrade inventory. And some with connections will have only one leg with availability. (Just because there are open seats doesn’t mean they’re currently available for complimentary upgrades. Delta wants to, you know, sell them.) Keep in mind that Basic Economy tickets aren’t available for upgrades.

Lucky for us, the itinerary aboard DL855 and DL2773 has confirmed upgrade space available on both flights!

Find confirmed upgrade availability for Delta Upgrade Certificates.

We click “First available with Upgrade Certificate” and get this little popup that shows both legs are available.

Delta.com doesn’t allow you to apply the certs yourself. So you must call your Medallion line and ask a rep to do that. But when you (finally) get an agent on the line, the process is fairly easy and painless.

The process works the same for international Delta One flights. (Remember that Global Upgrade Certificates are available to Diamond Medallions. Platinums and below are out of luck.)

Just for grins, I punched in a trip from Chicago O’Hare to London Heathrow.

Find confirmed upgrade availability for Delta Upgrade Certificates.

Whoo-hoo! Delta One’s available!

Find confirmed upgrade availability for Delta Upgrade Certificates.

In this case, one GUC gets you in domestic first class from ORD to ATL and Delta One from ATL to LHR! Call that Diamond Medallion line and get yourself in the swanky seats, my friend.

Unfortunately, you’re not able to check upgrade availability for partner flights.

Find confirmed upgrade availability for Delta Upgrade Certificates.

You have to do that the old-fashioned way: call and ask.

I’ll generally search UC availability before booking a trip if I really want to be upgraded (i.e., Delta One). That helps me decide which flights to take (assuming my budget and schedule permit).

Final Approach

Delta.com’s new feature to search confirmed upgrade space is definitely a great function. Using it is fairly simple and can help you decide which flights to take. This makes Medallion status more valuable — and easier to use.

Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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