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Baggage

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I was less than impressed with the test phase of the Delta 20 minute bag guarantee. As I expected many, some who even started a stop watch app as soon as the boarding door opened, got a rejection for their request for the points. Well now it is permanent, that is, the offer for 2500 SkyRubles if you don’t get your bag in 20 minutes. There are fewer “outs” for the airline than before and I really like removing the old wording they had that excluded “lost, mishandled, and damaged bags” but still provides ways to say no to you. Just take a look: “Eligibility: 20-minute Bag-to-Claim Guarantee bonus-mile offer valid on all domestic flights within the U.S. 50 and Puerto Rico, marketed and operated by Delta Air Lines and Delta Connection® carriers. Itineraries that include codeshare flights are eligible as long as the final leg is marketed and operated…

BoardingArea