Category

Point Problems

Category

I am taking up a bit of a new role now and then, that is one of points advocate. For most blog readers, the issues are ones that we are well aware of but this series should show what many run into each day in the travel world. Let’s start with an issue with Spirit Airlines and their credit card partner Bank of America. The e-mail that came in said: “I am writing to you again regarding the behavior of people working for Spirit airlines.. I am very very unhappy with their service and even though I asked them to give me a call regarding the credit card issue that I had, nobody got back to me.. so I just had to cancel my credit card.. I was promised some miles after my card was approved but none was credited to my account. So they promise that the miles will…

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