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Airline travel has gone from a time to “dress your best” to folks flying in pajamas. Airline travel used to be dreamy and exciting but has been transformed to now being a drudgery (for many) and to be “gotten over with” as quickly as possible. But something important has been lost and all the cuts Delta has made is much to blame for this. I still LOVE LOVE LOVE to fly. I am at home at the airport and in the air. I love lounges and everything about travel. I daydream about travel. My heart still quickens each time I even SEE a 747 no matter whose logo is on the side of the jet. Maybe you feel the same way as I do. Part of all of this is the experience of business and 1st class travel. It is what dreams are made of and the reason for points.…

What a year for Delta flyers (and that really is an understatement). In years past, when speaking at frequent flyer events and defending Delta SkyMiles online, I could always point out that those who scoffed at the value of a SkyMile to be low just did not know or care to know how to extract value from their SkyMiles. That is an argument that is much harder to make right now especially with the end of stopovers on awards and no more mixed awards. That is not to say there is ZERO value from SkyMiles and I will have a post later today on how to extract maximum value if you are going to keep flying Delta. But my post title really says it all as well as my opening photo and the one just above. I have, in the past, always valued my SkyMiles at 1.5-ish cents each. When…

It has been an interesting start to the month of July, I must say, with lots of little Delta bits floating around the web and blogosphere. Let’s break some of the ones that caught my attention down. It seems a number of bloggers are going to great lengths and attempting to use charts and tools to show what works with SkyMiles (think Rub Goldberg machine). Let’s make it simple for you. I showed back in May that Delta does not play well with partner awards and how you cannot mix award levels. Then Delta updated the wording on Delta.com (never told us btw as is the SOP) about mixed awards and then later confirmed what we found. Keep in mind folks, this is the company that for a long time charged medallions MORE FOR AWARDS until we found they were doing it and they put a stop to the practice…

Delta is not all about empowering flyers with information. They are all about empowering them with information Delta wants you to know, that is, for example, when you search for a flight the “default” choice is rarely ever the lowest price. For example: Now this is no bug. This is done by design. While most travel sites are wanting to provide you with the best price, Delta wants you to provide them with the most money. Thus, the default search is by “Best Match” (whatever that means). This is one of the primary reasons I log in to Delta.com then start my flight searches at KAYAK.com as that WILL give me the “Best Price Match” and once that is found it can be simply sent over to Delta.com for me. But I hope you see my point. And that brings us to the current ongoing bug (or at least is…

I suggested at the end of last May’s Newsletter that June would just maybe be a bit more quiet as Delta may not have time to break too much more in SkyMiles land, but they did find time to destroy one more tool in our quest to find LEVEL 1 seats (in May, but we did not find out till June). Notably the Sky Clubs improved big time this month (about time). Let’s take a look at what you may have missed from June in Delta land: ➥ Have small Delta vouchers to burn? Think two one-ways vs. one round trip ticket? ➥ NEVER book RT Delta award tickets departing outside USA – how to lower the fees. ➥ Some big changes coming to Delta Points – the “Mileage Run” blog! ➥ $30 Lyft referral promotion returns for new users. Worth it or expire too quick? ➥ I just gave…

Sorry for taking so long to post this but I was in the air all day yesterday coming back from Sweden on Virgin Atlantic, upper class LEVEL 1 award naturally, and there was no wifi on board then connecting to a CRJ200 also with no wifi on-board. This is a follow up post with confirmation from my post Monday about Delta’s latest attempted destruction of the SkyMiles program for those of us who are striving to spend as few points each trip as possible. Several of my bloggers have chimed in on this and why it is not that bad but they are missing the mark. First the info from Delta. The below quotes are from Delta company spokesman Anthony Black. “When only Main Cabin is available on a flight segment due to aircraft configuration, that does not break the fare.” There is good news and bad news from his…

If you search for Delta metal only business class flights from Paris to Atlanta in July you will find NO seats at the lowest award. That is, according to the deleted award charts, “LEVEL 1″should price out as 62,500 SkyMiles for such an award. You will see a few days with “LEVEL 2” awards, that is, “OL” awards for 80,000 SkyMiles. Now here is where things in 2015 are MUCH worse than they were before the “all new award calendar” took effect and brought misery to our frequent flyer lives. In the past, it was  relatively  simple. If you look in the Essentials Tab and the E7 posts you will find for YEARS the step by step ways to assemble leg by leg a low level award (including for 2015). If not low level, at least you could find “low-er” level awards as putting a mid-level segment into the mix…

This is a post just to put everyone at ease as it is NOT a new Delta enhancement sprung on us but an IT bug. You see right now, if you happen to go and try to spend your AMEX BOGOF certificate from either your Delta Platinum or your Delta Reserve cards it auto-fills in YOU as the first flyer. Now we all know, and can look at the T&C for the certificate above, to see it is transferable, that is, you can pick any two people you want to fly on the cert. I reached out to Delta to asked if this is a NEW unannounced change and was told NO and a fix to toggle if you are flying as you see above is on the way very soon (later today or tomorrow). Until then you will have to call Delta and explain the bug and request they…

Well it’s here. The good news is, at this point, Delta has not sprung any unannounced changes on us (I am truly shocked and rollover MQMs seems safe for another year). We had already found out that Diamonds will board with 1st / business class, that is “Premium” or PRE on your boarding pass, but that is now also a listed perk of that status level on Delta.com. Delta IT has made an error as to when the 2016 Medallion year expires on Delta.com but not in the APP that does show my status ending 1FEB17 correctly. I am sure they will fix this as my status is not for just one month next year 😉 Choice Benefits have loaded. The rules are the same as last year and the only new choice that we already knew was on the way was to upgrade to full Skyclub membership vs individual…

On my way to the airport Saturday, just before my live radio spot from the “F” Delta Skyclub, I could not miss the advertising for BeDeltaBeDifferent.com on the back of the bus in front of us. Here is some web info about the site (run by Delta). Domain Name: BEDELTABEDIFFERENT.COM Registrar: WILD WEST DOMAINS, LLC Whois Server: whois.wildwestdomains.com Referral URL: http://www.wildwestdomains.com Updated Date: 28-jan-2015 Creation Date: 28-jan-2015 Expiration Date: 28-jan-2016 So this is Delta’s response to FAs and why the mothership thinks it is a BAD idea for them to join a union. I have no stake one way or the other in this other than being a Delta Diamond Medallion flyer. I know, as you can see from this ever growing frustration from almost always unannounced devalutions Delta has imposed on me over the years. One of the most interesting quotes to me is from one of the FAs…

Yesterday sure was an interesting day (after an interesting weekend). Delta has grown much more private about sharing info pre-release with the press and blogs and with this one I can see why they REALLY wanted to just spring it on all of us and hope, as many news outlets and blogs did, that they would just post the PR release word for word disseminating the company spin. Problem was, some like yours truly and my fellow BA blogger Gary, could immediately see that not much had changed and there were real problems ahead with this new “arrangement” of seats. Then as the day went on some in the mainstream press went way off the company line and cut through the hype! It really is a shame Delta did not take this chance to make a REAL change with this announcement. When I say REAL I mean put in a…

UPDATE: SEE  THIS POST  FOR LATEST UPDATE FROM DELTA CORP! With a HT to both FT and OMAAT what looked earlier today like a glitch is apparently not a bug but another #KeepDescending award worthy move by Delta in preparation for #DOS or the Destruction of Skymiles now only 65 days away (and counting). At the Chicago Seminars I demonstrated what has been the rule for a very long time with Delta that you could do a stop over and an open jaw. For example, I showed that if you went: The price for the round trip would be 125,000 miles in low level business. You could then add on an open jaw say to Miami And when you then combine all of this into just one ticket you ended up with: Yep the total price stayed at the 125,000 miles basically giving you a free one-way and with two…

What you are seeing above, if not more than just a pause or IT issue due to the cursed Skymiles2015 on the way, would be yet another MAJOR devaluation to the Skymiles program and yet one more in a long string of unannounced cuts to the program from Delta! I reached out to Delta a while back that the above Skymiles award chart for RTW tickets was missing on Delta.com when you click on THIS link (as it still is). You can however look at the “way back machine” from last August of 2013 to see what was there. I was told by a company rep there were, at the time I asked (20AUG2014), no changes that had happened to the program. That may not have been correct. We shall see and I will update this post when I have more info! This is still developing and I have a…

The new rule change for lower RDM’s & MQM’s for consolidator or group sales, was NOT supposed to affect places like the ones mentioned above, but apparently it may affect you under some circumstances! GRR_FlyGuy at FlyerTalk yesterday posted about just such an experience. It seems he purchased a package booking (my guess btw)? I have reached out to Delta about this and while they could not comment on the OP’s situation, they would not deny that it could have happened as posted and said it could be plausible . I was warned before that we must ask when booking with a travel agency to see if your ticket will qualify to receive full MQM’s or not. It seems now to be the same with online site such as these so LOOK OUT! I have blogged that I thought Delta will go this way one day. Some readers are still…

  Some days I don’t know if I should laugh or cry about the airline I love to fly. Again with a HT to fti at FlyerTalk, this started the other day with a thread about low level seats showing up for those who have the DELTA AMEX card of any flavor. I have received an answer back from a query to my Delta corporate contact and can now CONFIRM that this “situation” does exist and has in fact existed for quite some time. However, this is not a “published benefit” for having the Delta American Express card either from Delta or AMEX. So just how does this little gem work? Basically this works as a targeted offer to Skymiles members who hold the Delta American Express card. Sometimes they will receive and find lower priced award availability if they have the card, but sometimes not. I was not given…

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