Welcome to a weekly feature on the Renés Points blog. Each week this series covers in a “rookie” way either a Delta or travel related theme and attempts to break down to a basic level each topic. You can read up on all the previous posts HERE. Now on to this week’s feature.
Today I wanted to knock out in one place a bunch of bits that I often get asked about and wanted a post to cover all the common ones. I am sure you, as a loyal reader, know them all but let’s see if that is the case. If you know them all – you get a gold star today! If not, you are welcome.
The first one is something you really want to see, that is, if you care about getting more upgrades. We know Delta has not only continued in the coming medallion year the perk that Delta AMEX Reserve card holders (personal or business) will be riding up front more than those who do not hold that card. But that is only if the Delta system correctly shows you have it. The first and second slides (see arrows) show you what you want to see. If you don’t, time to contact Delta!
Next, and please everyone check this one, see if you have some digital HOOU or “Have One On Us” coupons in your account. I would also NOT take the ridiculous advice from Delta when you are going to fly a CRJ and simply print a few of these to hand to an FA (or do a screen shot of the redeemed coupon works too). Also, please note the expiration date on these may not be what we are used to on other HOOUs that is the 31DEC each year.
OK this next one is a softball toss but still so important (to most of us). You know every site you ever go to normally orders flights from cheapest to most expensive at the bottom. Not Delta. They default to the “Best Match” price (whatever that is) and if you just pick the top flight it may cost you more than you needed to pay for whatever date you need to fly.
This next one is important. I am this year opting out of C+ seats more and more in favor of exit row. We have seen that there is, CONFIRMED, Delta IT issues that can keep you out of a 1st class upgrade if you are in C+. Now I have not spent a great amount of time in the exit rows since my upgrades have cleared almost every flight this year. Oh, and when you do not auto check this and make sure when booking it stays unchecked you will only get the email from Delta telling you that your medallion upgrade has cleared when it really has cleared to 1st class. Nice right?
The next one is so important if you are part of TSA PreCheck. While you are at it make sure your name on your passport, your drivers license and your info you have entered on Delta.com all match and put in your KTN or known travel number for PreCheck here in your My Delta under the Basic Info tab.
So how did you do. Did you know all of these. Is all the info correct and up to date? Did you find some HOOUs you did not know you had? Let me know in the comments below or if you have any other questions. – René