If you happen to peek at many of the computers that Delta uses, you will see a large portion of them run Windows XP. So what? It is no longer a secure operating system since Microsoft has stopped updating the OS as of April 8th, 2014.
Should you be worried? Delta has told me they take passenger data and information security very seriously. I am sure they do, but how can running obsolete software accomplish that and it is not like Microsoft has not been warning for a LONG time that updates will soon be coming to an end!
Is Delta the only major company that has out of date XP machines? You probably don’t want to ask your bank how many of their ATMs and other machines run XP as it may keep you up at night. But just because other companies are slow / bad about upgrading does not mean Delta should be fine with old IT that is no longer supported. I mean, notice what Microsoft says about XP:
“While it’s true that you can keep using your PC with Windows XP after support ends, we don’t recommend it. For starters, it’ll become five times more vulnerable to security risks and viruses, which means you could get hacked and have your personal information stolen.” – Microsoft.com
Yikes! I am really looking forward to Delta upgrading a great many things, the award booking page for example, and I hope they also put forth a real effort to upgrade their out of date software as well! – René
Editorial Note: Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by any card issuer.