This week I have hundreds and hundreds of comments about why we love our Delta. However, I wanted to remind flyers that Delta has one of the worst rules about what happens to a flyer’s hard earned Skymiles when they die (but had the best in the past). Yep, when you go, so do your Skymiles.
Dear grieving widow or child, you cannot use your daddy’s Skymiles as they have now turned to ash and dust; so sorry to be the one to add one more bit of pain to you during your grieving time!
IMO this really is one of the most disgusting changes Delta has made in the past few years of
A question most ask is, and also a reason for this post as a reference point, does Delta scour the obituaries and go looking for accounts to close down due to the unfortunate demise of the frequent flyer? No (I have been told).
This does mean if you DO HAVE the former frequent flyer’s number, and the password, you can book tickets from the account for anyone you want. In other words, if you happen to have a large stash of Skymiles saved up and you plan to spend them one day it would be very wise to put your frequent flyer number and password somewhere it can be found by those who love you just in case, cuz you just never know. I don’t plan to check out tomorrow, but I could get hit by a bus on my way to my next flight.
Now Delta does say they could cancel an award ticket booked this way – even in the middle of a trip! So, while normally this is a VERY bad value for your Skymiles, you may look at cashing out for AMEX gift cards from the Skymiles Marketplace to lock in what you can (if your former loved on had access to it that is).
Other airlines, like American, have a small service fee to transfer miles to someone else when you die. I find it very disappointing Delta did not move to this kind of arrangement rather than just coldly telling us the points are for the frequent flyer and them only. Perhaps if more write in and complain about this policy they will think about changing it?
At least you now know and can make the proper arrangements!- René