This post is almost as hard to write as it is to act on. I mean, I have some things that are simple in my blogging life. Take for example a deal or something someone shares with me in private and asks me not to blog about it. No problem, I am on board with that. That is unless someone else posts about it because then it is already out in public and the person who told me is no longer the source.
Some readers were actually upset at me for posting about when Delta was overcharging Medallions for award tickets compared to others. They said now everyone is paying MORE since the “bug” was working in the favor of non-medallions. Yes, that is true, but it makes my head hurt to think that I could just stand by while Delta overcharged medallions (many who are my readers) for awards. No, sorry, I did not and would not keep such a story private.
But what about stuff like this post that was sent to me by travelzork.com. I already knew about this bug. I had not posted about it, that is that Delta, over the phone, was charging less “taxes/fees” if you called vs booking online from Europe. I am sure now that this is out in public Delta will fix it so that both online and phone bookings cost the same ridiculous amounts compared to the same flights starting in the USA.
And there is my quandary. I have lots of little Delta bits in my head, some I have found, others told to me in confidence that work out very well for us. I share some of them at events like the Chicago Seminars each year, but ask folks please not to post them as some of them will die if they get internet attention from our Delta mothership.
I have had some folks suggest I just fix this by blogging about things like this in “code” or in a way that travel enthusiasts will understand, but not so much that it blows the deal or the whatever. But then, since not all readers are at the same level of travel understanding, I will be asked for a clear breakdown of what I am talking about (preferably with photos explaining it clearly). I think you see my point. I can not tell that reader go away and come back when you “grow up”. So, to me, code is not an option.
I know I am not the first, or the last for that matter, blogger to have to find a balance with this topic. What do you think. Is there a better solution to matters like these? You tell me! – René
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