My fellow BA blogger Ben a.k.a. Lucky is still testing living in hotels full time. I could never ever do this for one simple reason – noise – party noise. I HATE noise when I am trying to sleep. Light is no problem, I am used to Swedish summers after all, but noise is something else.
“Believe it or not, I don’t really care about suite upgrades anymore. When I’m traveling alone I care about a great desk, fast wifi, and a comfortable bed.”
I agree with him as someone who spends over a month a year in hotel rooms and who needs to work in the room each day that a good chair, desk & wifi are a must. Then a soft bed, to me, is another must if I want to not wake up with back pain the next day. But I strongly disagree with the suite upgrades because…
A suite is a noise buffer!
I really don’t care much about a ton of space and a view is nice but not a must. But having another set of doors between me and the hall just rocks. Or, as is the case with my recent stay at the Westin ATL airport they have a suite that is sorta an “L” that also creates a buffer. I was not, this visit, upgraded to that lovely suite.
Then, my last night, there was a party next door (or one door over – hard to tell). I called down to security twice. With each call the party got, not quieter, but louder. Then, to top it all off, the party is SO loud that a dude has to step out into the hallway to make a cell phone call. Perfect. The dude paces back and forth up and down the hall so the noise from his call goes from quite-ish to louDER AND LOUDER TO THen again softer and then repeat. Just PERFECT! I tweet to SPG, since I was up anyway, and was told it would be fixed. Party went on.
The next morning I was offered 2,500 SPG points as an “I’m sorry” effort. You know what, had I as a Platinum who will soon again re-qualify as Platinum been upgraded this would not have happened. Now I have stayed at the Atlanta airport Westin MANY times and I will be back again. I like the hotel overall.
What do you say? Do suite upgrades matter to you? Do you have one thing that is a deal breaker for you during a hotel stay? – René