UPDATE 7OCT15: Bloomberg News confirms updates to Delta jets as posted below!
The SVP of in-flight services, Allison Ausband, today told Delta flight attendants that Delta is investing “millions of dollars” toward the improvements and fleet modifications that are starting today and will continue thorough 2018.
Thanks to RenesPoints twitter follower Eric we learn that Delta is: “taking 472 seats OFF of 179 aircraft (MD90/739/A321) to expand FAs work area” and I have confirmed this with another source as well.
He goes on to tell me that FAs will have locked storage for their belongings and new beverage carts as well as shifting of supplies on plane to help speed up service.
All of this is great news for us as passengers. Some of the galleys on Delta jets have become intolerably small. As a passenger it is very frustrating when, for example, the Comfort Plus section gets service before the first class cabin but that is often what happens. Perhaps this is due to lack of space and this will now change.
I am also impressed that Delta is NOT, it would seem, just reducing passenger space to improve the flight attendant work space (what one would expect would happen). Clearly Delta is wanting to make both passengers and flight attendants happy with this change.
What impact will the reduction in seats have on Delta profits? I reached out to Delta for this and additional information about these changes, but no one from the company has responded to my requests at this time.
Happy FAs make for happy passengers so I am thrilled with these changes! Plus, more power on jets that currently have no power is always a good thing. We also know from SkySpa’s to whatever it takes, Delta wants to make sure they keep Flight Attendants happy! – Rene
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