EDIT! Below is an updated screen shot!
Gosh we all HATE that word. What word? “Enhancements”! Delta smiles and gleefully uses it to announce what they view as improvements. We hear the word and cringe and think “oh no, what now“. But this may not be the case this weekend, as I blogged about Monday, when the “official” news comes out about Delta’s new C+ fare class.
- Fare changes coming to Delta! Comfort+ fares launch on 14NOV15
- Preparing for Delta C+ fare class roll-out & medallion “enhancements”
- Delta WHACKS Medallion C+ perks & 40% LEVEL 1 award upcharge!
- Delta C+ auto-upgrade sends Delta Diamond Medallion to CENTER SEAT!
- The Delta upgrade elite’s want to “JUST SAY NO” to. Avoid Delta Comfort+
- Delta could “save” many HVC Delta Diamonds with one change!
First what we think we know and much of it really is guessing from leaked info since Delta cannot talk about “price related issues” without getting into really hot water with the FEDs.
We do know this will impact Medallions and Medallion upgrades. We also know, as many of us have (painfully) experienced that Delta TECH does at times mess up our requested upgrades. Delta often blames “us” for not doing it right, and that can happen, but there are other times when a Delta rep is at fault when it comes to upgrade requests being input incorrectly.
EDIT now changed to Request Upgrade
It seems there will be new technology, as part of the C+ upgrade roll out, that will be used to help administer the request for us and those flying with us and those with us on same PNR. Some of that is already showing up as our wording changes on Delta.com from “Medallion Upgrade Requested” to “Manage Upgrades” with a new improved box to make changes and adjustments. I am sure we will see many more options show up this weekend.
At first glance I really love this as it does put more of the responsibility to ensure requests are done the way we want them on US not a Delta rep. This is a “Keep Climbing” change if it works. As an eternal optimist I hope for the best!
But make no mistake to think this is a tiny change. This is a MASSIVE adjustment and the implementation of all of this, I am assuming, will not happen without negatively impacting some of us. Like what?
How will the new fare class (many have reported to be W class) work with Skyteam partners? Could this mean a shot at Virgin or Air France Premium Economy seats? I doubt it and if it does a bunch of their folks, who think they are getting a special seat on Delta, will be very disappointed!
Will this have a positive, negative nor neutral impact on SDC & SDS, that is, will the fare class for purchase allow free changes to ANY open C+ seat and or will Medallions who get this free be an “UP” class so the original fare class will apply for changes?
There are questions as to earning MQMs. Will we get 150% MQMs as W fare classes now award on Delta and on Skyteam partners if booked on Delta.com? Will you be able to book this on OTAs or only on Delta.com? If you upgrade with SkyMiles (or other means) does that impact your earnings and on and on!
We really could go on all day long with this as there are so many more questions than answers at this point since the only info we are learning is from “unofficial” sources and what we can sleuth out by playing with Delta.com and seeing what is changed.
Just please be ready for this weekend and as all the changes begin. I will be flying a bunch next week and I will be spending a great deal of time Sunday making sure all my flights are as they should be and I will be watching and monitoring closely Monday to make sure none of these “enhancements” mean a “Shena” event for me! – René
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