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Delta Air Line Passenger Opens Door and Jumps From Jet at New Orleans MSY Airport

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Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


This one is so strange that almost no one I talked to about it believed it was true – but it is. I first learned about it from the first-hand account of a passenger on-board who posted the following on FlyerTalk:

3StarsFoodie on flyertalk posts about passagner opens door on Delta jet DL1325 23MAY16 and runs accross tarmac

Now I am sure your initial thought, like mine, was this is too crazy to be true and where are all the news reports about the incident? The flight an Airbus A319, DL1325 departing from Gate D10 at 6:32 AM on Monday, May the 23rd from New Orleans MSY to Los Angeles LAX, apparently had closed the boarding door and was at the gate ready to depart when the passenger opened the door and jumped out of the aircraft!

I reached out to the Louis Armstrong New Orleans International Airport for more information about the incident but was refused comment and told to contact the FBI. Instead, I reached out to the Jefferson Parish Sheriff’s Office and spoke to Colonel John Fortunato over the phone and was told that:

“A 20 year old female passenger (I have chosen to withhold the name) from Las Vegas opened the main boarding door and jumped from the Delta flight over to the jet bridge and then onto the tarmac and ran. She was quickly apprehended without incident and taken to a local hospital.”

According to other sources who work for Delta the lady told passengers that “people were chasing her”. Onboard she pushed a few people, and the flight attendants, out of the way before the slide could be activated and opened the door herself. She apparently did not break any bones on the leap from the Delta jet.

Further, I reached out to Delta Air Lines and they confirmed with the “MSY station and from our Operations and Customer Center” that the event did in fact happen as described in the police report.

It is very fortunate that the crew had not yet armed the emergency slides or the flight would have clearly been either delayed for many hours or possibly even canceled. Instead, the flight only had a slight departure delay and amazingly, considering what happened, and according to FlightAware.com it landed on time in LAX.

Travel is always interesting, some days more interesting than others. I am happy no one was hurt and hopefully, the passenger gets some help for whatever is clearly wrong with her. – René

Featured image: ©iStock.com/Angel Di Bilio

Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

René de Lambert is a contributing writer and the founder of RenesPoints. He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.

7 Comments

  1. 3StarsFoodie Reply

    Thanks for the update Rene. I was the one that posted the original story on FlyerTalk. Glad to hear that the lady was not hurt. Thanks again for your investigative efforts.

    • @3StarsFoodie – Thanks for the phone call and for sharing your experience!

  2. Off topic but I just have to say I had the again the best experience with Delta DM Line. And I learned that there are more changes coming regarding the use of GUC/RUC that will be good news. It will be effective Feb 1. I told to watchout for an announcement soon. The new CEO is driving to fix loyalty issues and he is driving it inside the org too. The rep told me in no uncertain terms that his message was to fix the issues that revenue focus has created.

    Now if the fix the crazy C+ upgrade garbage so I have control again.

    • @Todd – Off topic is AOK here. WoW. That sounds amazing. I think I love MR. Ed now. #KeepClimbing

  3. Rene, thought this was you after getting that C+ middle seat upgrade ;-).

    • @Kenny – You know i thought about that but was not appropriate to include in the post 😉

  4. Mentioned to FA this morning and they hadn’t heard. Of course I forgot which airport so couldn’t fill in all the details.
    Thanks for all you do to keep us up to date.

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