Delta has so many rules when it comes to paying for things that it can really make your head hurt. For example, if you buy an eGift card you cannot spend it just like cash on everything Delta. No, you can only spend it on things they say you can. Normally for me this is not a big deal, but frustrating that you can turn cash into limited use cash. But that is not what today’s post is about.
Take a look at the screen shot above from my “My Delta” page (in my wallet). At the bottom you see a bunch of tiny eCredit vouchers that have expired. Sure they are tiny and you may be thinking it was silly of you to let them expire, but here is why it happened.
I book dozens and dozens of Delta flights a year. Should I not be able to use these up along the way? Not always, as there are a number of times I am using eGift cards to pay and cannot mix and match them with these eCredits. Or, what happens more than that is, I have some kind of bump voucher that is larger than these little ones and as you can see per the T&C you can only use ONE per person per ticket (plus some other form of payment like a credit card). Really frustrating and the result is year after year I have had some small denomination of eCredits expiring on me.
I believe, since they started selling them, Delta has always allowed the use of up to 3 eGift cards plus another form of payment like a credit card. This has worked very well for me with the many $50 eGifts I get each year from either my non-Delta AMEX card or when I use this to get $25 back flying on a FlexPerks ticket (for the incidentals credit the day of flight). But this has not worked with eCredits – until now! Take a look:
Notice the wording on the checkout page. It now says: “Use up to 3 eCredits per passenger”! And when I went to purchase a ticket the other day and used the “Find Credit” button and selected two of them I had I was allowed to select them and use them both on a ticket (sorry I was so excited I forgot to take a screen shot – bad blogger)!
I really hope this is a intentional change and improvement by Delta and not a glitch but by the wording on the checkout page it sure seems like it is a planned upgrade and I am thrilled. Delta makes all kinds of bump or other eCredits hard to spend by restricting them to you only (or someone with you on the same ticket). Being, at long last, able to apply up to 3 eCredits just like eGift cards is a solid step in the right direction.
Have you been able to combine more than 1 eCredit on a ticket as well recently? – René
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