Today’s post is a request, but first some background. You would not believe the number of blog comments, emails, tweets and more that I have received as of late with Delta elites griping about not being able to use their Delta Regional (RU) or Global (GU) upgrades. The volume of this has definitely gone way up this year as compared to the previous years.
- Translation = Delta is getting more stingy with RU & GU space.
This is not really shocking to me as this is happening across the board. Less upgrades at the 6,5,3&1 day window. Less same day seats available for upgrades as Delta offers low-ball, uber cheap FCM or upgrades for sale again and again. Yes, it is maddeningly frustrating when you request an upgrade on a flight that has ZERO 1st class seats sold and yes Delta revenue management has not released any seats for upgrade.
- Folks – I feel your pain!
Having said the words above, looking at this from Delta’s viewpoint, I understand their process to a certain degree. Take the flight at the top of the page as one example. When I first booked it there we no seats sold – zero! I requested an RU upgrade and no space was available (this sounds familiar). I have left my RU upgrade request in for months now and nothing has opened up so far. But do notice they have sold, one way or another, half of the seats? Good for them?
Now before your head explodes this Monday morning, don’t think I am a sell out and taking Delta’s side on this one as I am not. I just said I “understand” what is happening. I also feel it is just ridiculous that Delta can offer RU & GU certs as a perk of spending a ton of money with Delta and flying Delta a bunch and then not give out enough space to use the perk you have been promised. There is an element of bait-N-switch here and I get that.
Personally I have done very well with all my certs and have never had one go bye-bye (yet). My GU certs are gone almost instantly each year. My RU certs I only have two of from last year but now have a number of flights I have requested space on and they are just sitting and waiting.
All of this is interesting, I agree, but none of it really has to do with today’s post. I have shown you here on the blog how you can check to see if RU or GU space has opened up by clicking on the second shadow seat map as you see from the shot at the top of this post. That is, once it turns RED you can call Delta and your upgrade is cleared! I have this year, as I always do, checked my flights often to see if something has opened up. A few times they have like my recent flight to Hong Kong. It seems like the open space has been hitting on Sundays this year (at least for me). And thus the reason for this post.
- I need your help please!
Can you today in the poll below, if you are 100% sure, click on the day of the week you have had an RU or GU clear. Then, another favor, please bookmark this post. Every time an RU or GU clears come back and click again for that day of the week. I would love to see if there is some kind of pattern we can find or if it really is random from Delta.
Thank you so much readers in advance and feel free to also comment below if you are having a harder time than ever this year spending your RU & GU certs! – René
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