The “hidden” Houston IAH American Express Centurion Lounge Terminal D Review

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The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (2)

Follow these!

* Review Dallas DFW Centurion Club
* Review Miami MIA DFW Centurion Club
* Review San Francisco SFO Centurion Club
* Review Las Vegas LAS Centurion Club
* Review LaGuardia LGA Centurion Club
* Review Seattle SEA Centurion “Studio” Club

You have a number of lounges in Terminal D at Houston’s IAH airport like the Air France lounge or the KLM Crown lounge (both next to each other) but neither is close if you are a Delta flyer.

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (1)

another one!

But there is a Centurion lounge so why not just go there if you happen to have:

  The Platinum Card® from American Express <—LINK

  The Business Platinum Card® from American Express OPEN <—LINK

Well one of the reasons is that it can be a little bit of a challenge to find how to get there.

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (3)

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (4)

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All over the place you will find, as you see above, signs that tell you where it is because it is not that obvious to find like the other clubs talked about. You have to find the duty free shop and then walk along the back wall and then…

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (5)

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (6)

You will find the elevators to get one level down to the lounge. You can also get there from ground level going one floor up right after security, but most I would think will be taking the tram around from another concourse so the above directions are the ones that will matter to you.

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (8)

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (9)

After a long-ish corridor walk from the elevators you will find the entrance (at long last).

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (10)

You will be greeted by friendly reps including a rep that used to work for Delta in both MKE and DFW and is one of the nicest reps I have ever worked with. Unfortunately he can no longer work on your Delta tickets, but such is life!

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (11)

Across from the check-in desk is the iconic “living wall” that I think all of the Centurions still have and it really is a live plant wall. Neat right!

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (12)

Just right of the entrance is a small seating area with a few tables. There is also a wall of papers and magazines for you to enjoy or take to your next flight.

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (13)

There is no spa or other specialized feature with this club unlike MIA or DFW or SFO, but like the LAS club there is a kids room. Personally I would rather have seen a Spa!

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (14)

Left of entrance is the main seating area for the club and really the bulk of the club. This is a rather small space with limited views (like almost none since all you would see is folks entering on the way to customs).

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (15)

Also left of the entrance is a small refreshment stand with water and iced tea.

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (16)

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (17)

Continuing left we have another area with a long shared conference table as well as a single CPU workstation. Not very private but you do have it and a printer.

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (18)

Also in this space is a small office room that they label as a phone room.

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (19)

On the other side of the divider wall of this space are 3 lounging chairs that are really comfortable. I love these at the DFW lounge and the view from that lounge. On to the bar / food area.

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (20)

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (21)

The next big space is the large bar (where all drinks are complimentary) as well as the food service space. Compared to other lounges AMEX does offer, most times, a decent choice of real food choices.

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (22)

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (23)

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (24)

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (25)

I have found the salads, fruit and more always to be well stocked and fresh. Impressive considering the often packed nature of most Centurion clubs. They really do a good job in this regard and the wine selections are quite good.

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (26)

I decided to assemble a BBQ sandwich with a nice Malbec on the side. No complaints here.

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (27)

They do have, beyond the bar area, lavatories as well as one shower for you to use (just keep it short please).

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (29)

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (28)

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (30)

Everything you could need is provided and the large shower head is always nice and may work against the sign telling you to hurry it up a bit. 😉

The hidden AMEX Centurion Lounge - The Centurion Lounge is located in Terminal D and is accessible via the elevator located in the Duty Free Shop near gate D6 - RenesPoints blog review (31)

Bottom line I am always impressed with Centurion lounges and this one is no exception. It has what a quality club should have, but I really wish they had a SPA like some of the others or something to make it stand out more than just a kids room.

If you can find this club I think you will enjoy the visit. If you find it too crowded, try the Air France lounge as a back up option not far away. Have you visited this club? Did you enjoy your stay? – René

 

 

 

6 comments

  1. I found this club to be step down from other Centurion Clubs. Besides taking an extra 5-7 mins to actually get there from anywhere where you actually need to be in the airport (elevators and long hallways), the food was not well stocked, beer selection less than impressive, and the club itself not particularity well arranged. Reminded me of the old tiny cube lounge in ATL. It strikes me as no coincidence the lounge more or less fits with the airport in which it sits, IAH, one of the worst airports in the country.

  2. I was there in Dec and spent less than two minutes. The agent who greeted us was very friendly, but it was a quick downhill from there.

    1) there was not adequate seating for all the people jammed in there. Many were camped on the floor. And others were camped above the tables/chairs waiting for someone to move.

    2) it was hot and stinky per the above.

    3) it was dirty. There were dirty plates and glasses on many of the tables.

    4) the food had been ravaged. Not only was the serving area dirty, but there wasn’t much of anything left, certainly nothing appetizing.

    Lounges are supposed to be relaxing. Ended up in some priority pass/emirates contract lounge that was spacious and clean with regular staff pass through. Food was weird though.

  3. Went there twice during NY’s weekend travels through IAH. Although it’s not as awesome as the one in DFW or LAS, when I was there is was peaceful and clean, good food and bar selection, etc. Going through there again in May and this was good enough that I chose slightly longer connections to make time for it.

  4. Thanks for the thorough review. It is definitely worth the walk to avoid the substandard hub airline lounges. I find the staff to be quite professional and enjoy both the bar choices and menu items.

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