Well this is a timely IT fix (#SaidNoOneEver)! What fix? Well in January I posted about the breaking news that Delta was going to really improve the Medallion Choice Benefits. But then when it went live there was a major issue – that is, the fact that many Diamonds, who had been gifted individual Sky Club access, could not select the “Guest Pass” choice due to holding the free club access.
have had the news when this issue will be fixed as the Choice Benefits page on Delta.com. That is, it was updated for a few hours the other day (and has now been taken down) to say:
“All Diamond Medallion Members who currently have an existing Delta Sky Club membership will not see the new Guest Pass option available and will not be able to select a Guess Pass until their current Delta Sky Club membership ends. To view your current membership end date, visit the Delta Sky Club membership section in My Wallet.
However, starting October 1, 2017: If you already have access with your credit card, you will have the option of overriding your existing Delta Sky Club Individual Membership by replacing it with the Delta Sky Club Guest Pass. Please note that by selecting the new Guest Pass benefit, your existing Individual Delta Sky Club membership will be canceled.” – Delta.com 5 April 2017
I have no idea why this info was posted on Delta.com, then removed, but recently Delta had the same problem with the change in wording for the new BOGO upgrade language on the web site so my guess is it will be back in a day or so.
Either way this is really frustrating and I am happy I did not wait till October (only months away from the next Medallion year) to choose my final Choice Benefit selection for 2018.
Some things to think about when it comes to the issue about Sky Club guest access before you feel I am being too harsh on Delta for this slow fix.
I would have loved to have been able to, this year for my 2018 selection, had 2 years of guesting 2 people into the club with my Delta Reserve card that I have held for years and years. Now I will just wait for my 2019 Choice. – René
Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.