Most of us got the above e-mail with much fanfare about the new Delta upgrade rules changing to hourly-ish (but still the same 5,3,1 day as before) rather than just at the 24 hour window. Delta also seems to want you to “opt-in” to receive Comfort Plus upgrades as well as 1st Class upgrades. But will choosing NOT to receive a C+ upgrade impact your shot at a real upgrade to 1st class upgrade? Notice the scary wording on the Delta page about “taking control of your trip” on Delta.com
Is Delta here not clearly telling us plainly that by opting out of a C+ (and / or a 1st class upgrade) going to mean that we “don’t mind receiving lower priority” when it comes to upgrades? Some readers have e-mailed me and felt that is exactly what it says and we are hurting there chance for a real upgrade to 1st class if we opt out of C+. I can put your fears to rest because also on Delta.com it says:
So here it is in black and white that no matter where we are, in C+ or Main Cabin we will still be eligible for our 1st class upgrade.
Now you may say: “But wait, these T&C do not say anything about the impact on our priority. After all, the page before clearly talked about us not minding getting lower priority if we opt-out.” Well I too embrace your paranoia when it comes to Delta because the rules are many and often confusing and even the wording can be maddening. So I reached out to Delta to again put ALL your fears to rest.
I asked the Delta Corp folks pointedly if “Opting Out” of C+ upgrade would have any impact at all in our ability or priority to get 1st class upgrades and was simply told: “NO!” 🙂
All of this clearly is good news as I think many of you will be like me – that is, set your default setting inside Delta.com for YES I opt-in for 1st class upgrades but NO I opt-out for C+ upgrades until you have a chance to carefully study the seat map to see if for any given flight you would be more happy in another seat that is not C+. Additionally, depending on the flight, you may be afraid that choosing C+ could in some tiny way impact your chance to get a real 1st class upgrade.
Bottom line, no matter what our reason, we need not fear that if we opt-out of C+ it will not in any way shape or form have any negative impact on our chance to ride in the pointy end of the jet (unless you foolishly or accidentally opt-out of 1st class upgrades that is)! – Rene
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