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Executive Tower King Room and Regency Club at Hyatt Regency O’Hare Chicago Airport Hotel Review

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Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


Large. Aging in some spots. (Are we talking about me?) Classy in others. (Definitely not talking about me 🙂 )

This is what comes to mind when I think of the Hyatt Regency O’Hare Chicago.

I recently enjoyed a short but decent stay at this airport hotel. I also fit in a couple of visits to its Regency Club.

There was a small hiccup, but the front desk rep made it up to me.

Here are the details!

Why I Chose the Hyatt Regency O’Hare Chicago

I attended the recent Chicago Seminars and noticed the annual anniversary night from my Hyatt credit card (the old one) was very close to expiration. Like, that weekend. So I decided to check out the Hyatt Regency O’Hare Chicago airport hotel and be a little closer to the airport before my flight home.

The anniversary night (which is also included with the “new” World of Hyatt credit card) awards cardholders a complimentary night at a category 1-4 property. The Hyatt Regency O’Hare Chicago is a category 2, so it worked just fine with my cert.

World of Hyatt credit cardLearn more about the World of Hyatt Credit Card

Entrance and Lobby

Hotel reception is located on the second floor. Take the below escalators up to the main lobby. (I was reminded a little of the United Club at LAX and the central Delta Sky Club in Detroit.)

Front entrance escalators that lead to the lobby are seen at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

The lobby is very spacious and houses two restaurants and a bar.

A lobby bar is seen at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

Some parts of the “main” tower are accessible by using these glass elevators.

A glass elevator in seen inside the lobby of the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

Even though my room was in a separate tower without glass elevators (lame! 😉 ), I took a ride (or two. Or maybe more.) in the glass elevators just for fun. The views are great (my pictures were blurry — fail, I know, sorry) and the ride is like a darn rocket ship. Two thumbs up, highly recommended.

Checking In

Something that really stood out about this hotel was the staff. Everyone I encountered was energetic, happy, and welcoming. I experienced that immediately while checking in.

After fulfilling my request for an airport view room, the front desk rep very enthusiastically asked if I wanted any complimentary bottled water that comes with my World of Hyatt Explorist status. Each time I’ve checked into a Hyatt since the World of H2O Hyatt refresh, the front desk reps were quite excited to offer water.

How could I say no?

Complimentary bottles of water for a World of Hyatt elite status member are seen in an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.
Membership has its privileges. Like two bottles of water!

I don’t stay at Hyatts very often and still have some of the $300 travel credit left on my Chase Sapphire Reserve, so I used that card for my incidentals.

The guest services rep saw I was walking toward the wrong tower. He flagged me down and personally showed me where to go.

Executive King Room

I didn’t arrive at the hotel until the early evening. It was dark outside when I entered my room; clouds hung low outside, so my airport view wasn’t exactly exciting. (No fault of the Hyatt’s, obviously.) So there aren’t any fun #AvGeek-worthy pictures. Sorry.

The room is rather spacious. The king bed is big and I found it very comfortable.

A kingsize bed is seen inside an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

You probably can’t tell from just a picture but this television is huge. I’m guessing it’s in the 60-inch neighborhood (which was great for watching football in bed later that night!).

A giant television is seen inside an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

A lounge chair is seen inside an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

The closet of an executive king bedroom is seen at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

The lamp below is where you’ll find the desk area’s power outlets.

A desk lamp is seen inside an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

A power outlet and USB port on a desk lamp are seen inside an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

If you use multiple devices (laptop, tablet, cell phone, and maybe something else), consider bringing a travel power strip like this one both René and I love.

One side of the bed features two power outlets —

Power outlets are seen next to the bed of an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

— while the other has a ChargePort unit.

A ChargePort power recharging device is seen in an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

You definitely notice some wear and tear on the walls and ChargePort. The nightstand is very Northwest Airlines World Club chíc.

Need some noise to help you fall alseep — but without the glare and blue light from a television? You’ll probably dig the room’s HoMedics speaker featuring sound effects such as a babbling brook, rain, and white nosie.

A HoMedics machine is seen inside an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

The bathroom is nice. Nothing amazing. I’ve certainly seen worse hotel bathrooms.

The bathroom in an executive king bedroom is seen at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.


Pharmacopia body lotion, cotton balls, and cotton swabs are seen in an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

Hyatt hasn’t gone the way of IHG and Marriott, nor was this hotel in California. So no refillable, shower wall-mounted toiletries here.

The shower includes several Pharmacopia products..Pharmacopia toiletries are seen in the shower of an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

The shower, however, didn’t have any hot water at 6:30 AM. When I brought this to the front desk’s attention, the rep kindly comped my light dinner from the night before and apologized profusely.

She handled it well — and I left a happy (but somewhat chilly!) guest.

The bathroom shower in an executive king bedroom is seen at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

Room service ends at 11:30 PM (What is this?! Camping in the wilderness?! 😉 ) But guests may order take-out 24 hours a day from one of the hotel’s restaurants. (Or just use Grubhub.)

A room service and take out menu is seen inside an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

A menu of room service and take out beverages is seen inside an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

Regency Club Lounge at the Hyatt Regency O’Hare Chicago

My Explorist status gives me four annual Regency Club lounge passes. Even though I was basically at the hotel for a quick evening and some sleep, I carved out some time to visit the club.

You’ll find the Hyatt Regency O’Hare Chicago’s Regency Club to the left of the check-in desks.

The entrance to the Regency Club lounge is seen inside the lobby of the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

It’s open every day from 5:30 AM to 11:00 PM. Eligible guests may use their room key to enter.

Breakfast — which is served beginning at 6:30 AM — is definitely the club’s star.

A breakfast food spread is seen in the Regency Club lounge at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

Breakfast meat, berries, eggs, and a bottle of Aquafina water are seen in the Regency Club lounge at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

The World of Hyatt app advertised the Regency Club as serving evening hors d’oeuvres. So I pictured something like ravioli, chicken skewers, or something like that.

Uh, no.

You’re totally in luck, though, if bread, veggies, tortilla chips, and cheese are your thing!

Evening snacks are seen inside the Regency Club lounge at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

I understand the hotel wants guests to use the restaurants. Truth be told, that tactic worked on me; I later visited the bar for some chicken wings and soda — which cost $22 (before being zeroed out the next morning).

The Regency Club has a self-serve bar for guests — and operates on the honor system.

A honor bar slip is seen inside the Regency Club lounge at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

So, let me get this straight: I should tip for the privilege of pouring my own glass of wine? Sorry, no.

Also, feel free to give yourself a generous pour for the five or eight bucks you’re paying.

A couple of red and white wines were available, along with several different bottled beers.

Wine bottles, dessert, and beer are displayed inside the Regency Club lounge at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

Hard liquor-wise, I saw Beefeater, Jim Beam, and Bombay in a cupboard guests may also access.

Chairs, guests, and staff are seen inside the Regency Club at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

Tables and chairs are seen inside the Regency Club lounge at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

Guests enjoy a televised football game displayed inside the Regency Club lounge at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

Attendants pop in the Regency Club every so often to check stock, answer questions, and that sort of thing. (Maybe they get the tip from the self-serve honor bar?)

I met two different attendants: one at night, and the other the following morning. Both were very pleasant and personable.

Airport Shuttle

The Hyatt Regency O’Hare Chicago has a complimentary airport shuttle. And while ORD is pretty close to the hotel, keep in mind that it’s a very busy airport. I left the hotel around 7:00 AM, as morning rush was well underway. It took over 20 minutes to arrive at the Delta terminal. (I was told that it’s normally a 5-10 minute ride during non-busy periods.)

The driver was very friendly, thanked everyone for staying at the Hyatt, and assisted every passenger with his or her luggage. He definitely earned a tip.

Need More Information?

If you plan on staying at the Hyatt Regency O’Hare Chicago, here’s some information you may find useful.

A welcome and information card is seen inside an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

An amenity and feature card is seen inside an executive king bedroom at the Hyatt Regency O'Hare Chicago airport hotel in Rosemont, Illinois.

Have You Stayed at the Hyatt Regency O’Hare Chicago?

I’d love to hear about your experience!

–Chris

 

Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

5 Comments

  1. Nice review. I had stayed there back in my work days of company travel. I had an IHG free night about to explore. We stayed at the Kimpton Gray on Monroe in downtown Chicago. Rooms were going for over $600 on this night, but I had seen them as low as $150 for other nights. It was a wonderful hotel, but no free anything but the $10 drink voucher they give you. IHG has got to step it up on the free breakfast to compete with Hilton and Marriott for top elites. We were upgraded to a king spa room, which was very large and on a corner with nice views in the city. We had dinner on the 15th floor and it was just awful in every way. On the other hand, we had breakfast on the 1st floor the next day and it was exceptional. Our son lives about a block off Lake Michigan and we met him for lunch at the https://theateronthelake.com/. It is directly on Lake Michigan with a great view and a very good lunch menu. After this, it was back out to the airport to the Chicago Seminars.

    Wish I had gotten to meet you Chris.

  2. I just stayed at the new grand Hyatt SFO during a soft opening. It was a very nice experience especially the international runway views!

  3. Christopher Moss Reply

    I am at that hotel every two months and was there before Seminars. They have always had some heavy appetizers. When I was there Wednesday, they had chicken skewers and something else; was totally filling and more healthy than the restaurant. In winter they have some very good chili and some other main. Food wise it is one of the better lounges in the US. Had free drinks for a while until two years ago.

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