René wrote earlier this year that Delta Air Lines plans to offer free, high-speed WiFi access on its flights.
At the time, Delta CEO Ed Bastian indicated that passengers would enjoy complimentary internet sometime in 2020 or 2021.
Right now, Delta passengers can purchase a variety of inflight internet plans from Gogo, the mothership’s WiFi provider.
Considering the Business Platinum Card from American Express is discontinuing its perk of 10 annual free Gogo inflight internet sessions and the City National Bank Infinite card (which offered Gogo passes) is going away, many of us hope free internet comes to fruition sooner than later.
So is there any update on Delta’s free WiFi?
During an interview with David Rubenstein, Mr. Bastian reiterated he’s a “firm believer we need to make WiFi free.” But unfortunately, the technical capability isn’t in place yet.
He even referred to Gogo as “NoGo” and “SlowGo.” Ouch.
Mr. Bastian said the airline has tested free internet but the service is “not where it needs to be.” Based on his comments, it sounds likes the Gogo system takes a hit when about 10% or more of a flight’s passengers use WiFi.
Even though it’s only been about nine months since the initial report, it certainly sounds like we’re still at least another year or two away from free WiFi on Delta flights.
I enjoy the complimentary messaging feature on Delta flights (available via What’s App and iMessage/Messages.)
A couple of other tidbits from the interview:
**Mr. Bastian vows that even if the FCC were ever to allow cell phone conversations inflight, it would be banned on Delta as long as he’s CEO.
**In addition to Delta’s significant investments in LAX, La Guardia, Atlanta, Seattle, and Salt Lake City, they’re also modernizing airports such as MSP and DTW.
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