Delta Air Lines has been committed to limiting capacity on its flights during the COVID-19 pandemic. It’s blocking middle seats in coach and capping the total number of passengers allowed onboard its planes.
It originally kept domestic, single-aisle first class capacity at 50%. But that seems to have quietly changed.
We heard about a Delta passenger who received a first class upgrade they weren’t expecting during a recent trip. (Usually a great surprise!)
But this person was allegedly told by a gate agent that it’s now acceptable for first class to be over 50% capacity — as long as passengers traveling by themselves have their own rows. And those flying with companions can sit together (which is something Delta allowed pretty much from the outset of their COVID protocols). Couples/companions/friends/whatever sitting together makes available a seat in another row.
I contacted Delta to see if this was a new policy, a relaxed rule, or a new guideline.
A Delta spokesperson told us, “Since we block the adjacent seat for customers traveling alone, the cap will vary per flight. However, we’re still limiting the total number of sellable seats in First Class.” (Bold mine)
I write this post not out of criticism or trying to pull a Gotcha! on Delta. (In fact, the “sellable seats” data point clears up a bit of confusion.) But for those with trips coming up, I wanted to give you the heads-up that first class may be fuller than you expect. And maybe you’ll have a chance to enjoy an upgrade!
Featured image courtesy of Delta Air Lines
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