Delta Air Lines made a couple of Medallion-friendly moves: it extended Upgrade Certificates through the rest of this year and also made it somewhat easier to redeem them!
Upgrade Certificates: Good Through December 2021
A Delta spokesperson told us:
We know how much our Medallion Members value their Upgrade Certificates, and we want to make them easier to use so customers have more choice and control in managing their travel plans. It’s now possible to check Delta.com for Upgrade Certificate availability for specific flights and cabin experiences. And we’re giving customers more time to use existing certificates by extending the expiration date to December 31, 2021.
All unused, active and/or previously expired Upgrade Certificates that were selected between March 1, 2019 and December 31, 2020 will be extended through the end of 2021 and can now be booked and flown by December 31, 2021. All active Upgrade Certificates will be extended, and unused, previously expired Upgrade Certificates will be reissued by Monday, March 8, 2021; these updates will be automatically reflected in your SkyMiles account.
This follows a thread posted yesterday on FT in which a member wrote that his/her Upgrade Certificates originally set to expire on March 1 were granted an extension through the end of the year.
I think the extensions were necessary to keep the hordes happy. Good for Delta for recognizing this and proactively doing something about it.
Check Upgrade Certificate Seat Availability on Delta.com!
Here’s a big improvement.
Many of us know the pain in the you-know-what of calling Delta with a list of flights — and asking if any have confirmed upgrade inventory.
Now, though, Delta gives us the option to check availability on Delta.com!
Certificates still must be applied by calling a Medallion service rep. But this certainly saves some time searching and asking.
Extending Upgrade Certificates and adding the ability for us to check inventory ourselves are a couple of great moves by Delta. Overdue? Maybe. But the fact we can now take advantage of more opportunities adds a little bit of value back to the SkyMiles program.
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