(Photo courtesy of Delta News Hub)Delta calls it “virtual queuing” and compares the messages to “being notified by a restaurant with a pager when your table is ready, so you can relax close by instead of waiting at a crowded entrance or lobby.”
The feature is available on the new version (5.2) of the Fly Delta app. which the airline is making a “digital concierge.”
Cue My Thoughts About Virtual Queuing
I really like this idea and applaud Delta for making it happen.
This gives people more time to enjoy an airport lounge, restaurant or bar, children’s play area with their kids, or someplace else. People sitting in Main Cabin 2, for example, can chill out somewhere nearby until they see SkyPriority boarding — and then make their way to the gate.
I have an upcoming trip from LAX to JFK. Those flights almost always depart from Terminal 2. I’m sitting in a main cabin exit row (nothing good in C+ and upgrades are hard to get on that route) and board with the Sky Priority group. So I’ll hang out in the T2 Sky Club until Comfort+ is called and then head downstairs.
Will this cut down on gate lice? Likely not. But I can see it at least somewhat enhancing (in a good way!) the travel experience.
What Do You Think About This Feature?
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