Updated, March 6, 2022: The Fly Delta app was updated to version 5.8.1 in the iOS App Store. The certificates are showing their currently correct expiration dates.
A few readers and I opened our Fly Delta apps Wednesday and discovered some pleasant surprises. Our travel vouchers and Delta Amex Companion Certificates and were seemingly extended again a full year — into 2022!
Reader Dave kindly gave us this data point:
[T]his morning I looked at my certificates after reading your “Delta Diamond Medallion Status EXTENDED” post, and I noticed that my two companion certificates expired 12/31/2022, which would have been great. However, I just checked again, and now both are back to 12/31/2021. It seems like Delta IT is doing some tinkering, and it will be interesting to see where everything ends up.
So I logged on to the Fly Delta app on my iPhone. My Companion Certificates and vouchers for unused tickets were all extended into late 2022. The iPad version also reflected the extended dates.
Considering Delta extended active and unused Upgrade Certificates through the rest of this year, I figured Delta was in the midst of a “bulk extension” to other products.
I logged on to my profile on Delta.com.
The certificates and vouchers had their “original” 2021 dates. Uh-oh.
So which date is correct?
Fly Delta App Glitch
Sorry. I want you to hear this from a friend.
A Delta spokesperson told us:
A small number of SkyMiles Members who are viewing the 5.8 version of the Fly Delta app for iOS are seeing inaccurate Companion Certificate and Upgrade Certificate expiration dates. We are taking steps to resolve this as soon as possible and apologize for any inconvenience. Members can view correct details at any time by visiting their SkyMiles profiles on delta.com.
So there you have it.
Bob — our Diamond Medallion whose status was inexplicably extended into 2023 — sent me a screenshot from an Android version of Fly Delta. Here’s hoping his status is still extended on Delta.com. (I’ll let you know if it isn’t.)
Would it be nice if Delta extends Companion Certificates and vouchers? Of course. Many countries have travel restrictions in place. The CDC says people should avoid non-essential travel. And vaccine availability seems to vary widely.
But I think we should assume Delta won’t extend them. Hopefully, they’ll surprise us. (Especially because using the Companion Certificate involves actually buying a ticket.)
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