Delta Sky Club Austin Texas AUS Airport Opening Day Celebration and Lounge Review

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A sign reading "Another Reason to Love Austin" is seen outside the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

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Delta’s newest Sky Club opened this week at Austin-Bergstrom International Airport (AUS) in Austin, Texas — and the mothership should be rightfully proud of this lounge that has been under construction for a very long time.

The progress back in January 2018

The style is classier and more sophisticated than any of the other Sky Clubs I’ve visited like the flagship Sky Club in Seattle. (Which certainly isn’t a knock against the nicer ones of the bunch). The staff is great. The food is very good. And the cocktail offerings — especially the Flower District Margarita — are wonderful.

And it has a Sky Deck like Atlanta Terminal F or JFK Terminal TX4!

I visited the Austin Sky Club on Tuesday, May 21 — the day it opened to the public — and Wednesday, May 22. Balloons, swag, and a festive atmosphere were some of the grand opening day special features.

Balloons welcome guests to the Delta Sky Club Austin airport lounge grand opening celebration at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Some minor kinks with staff and equipment were present, though in the process of being fixed. Here’s what I experienced.

Delta Sky Club Austin – Basics

Delta’s Austin Sky Club is located on the departure level’s mezzanine, at gates 1-4. When you see this pod-like structure (which reminds me of the LAX Theme Building), you’re in the right spot.

A view of the Delta Sky Club Austin airport lounge from inside the terminal is seen outside the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

Does the Austin Delta Sky Club remind anyone else of the LAX Theme Building?

Go around to the side and take either the stairs or elevator —

Two staircases and an elevator lead to the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

— to level “M.”

An elevator button illuminated for the Mezzanine or "M" level is illuminated outside the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

The lounge is open seven days a week from 5:00 AM to 6:45 PM. (Delta’s final daily departure leaves just before 7:00 PM.) Sky Club members, American Express Platinum and Delta American Express Reserve cardholders, SkyTeam Elite passengers on an international itinerary, and Delta One passengers are eligible for admission.

A sign with opening and closing hours, plus admission policy, is seen outside the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Delta Sky Club Austin – Gaining Entry

“You sure came here on the right day!” a gleeful Delta employee said when I entered the club. The Sky Club folks were downright giddy. It was a fun atmosphere they helped create.

I walked to the check-in desk and presented my boarding pass to a receptionist. She scanned it and wrinkled her brow.

“Mr. Carley, do you have an American Express card or…” she said. Apparently, my entry credentials didn’t appear. Maybe the new club’s computer system wasn’t synced with my Delta Reserve Business American Express card yet? Maybe she didn’t see it? I don’t know. Just as I reached for my Platinum Card from American Express, another agent came over and tried. Everything worked and I was in.

Delta Sky Club Austin – Inside the Club

“Wow,” I said aloud when I was barely a couple feet inside the lounge. Several people remarked that it feels and looks like an American Express Centurion Lounge.

The walnut styling throughout the lounge provides a warm, comforting atmosphere. This beautiful bar is the new club’s centerpiece.

The bar and liquor bottles are seen at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Let’s take a stroll around before we come back for a beverage!

A seating area inside the circular bar portion is seen at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Seating around the bar.

The circular portion of the club that includes the bar and beverage stations provides several little nooks where people can relax, work, or socialize. It really felt cozy and fairly private. There were plenty of power outlets and USB ports.

Guests relax at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

More seating is located throughout the club.

Artwork is displayed over tables and chairs at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Red seats are seen inside the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

A seating area with tables and booths are seen inside the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

There are several stalls with two power outlets and two USB ports each.

Business cubicles with power outlets and USB ports are seen with a rollaboard suitcase at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Several business cubicles / stalls are available, with two power outlets and two USB ports each.

The dining room features plenty of seating options — but I didn’t see anything with power or USB.

Dining room tables and chairs are seen at the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

Nice, ample seating in the dining room. (This is just one side)

Dining room tables and chairs are seen at the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

Delta Sky Club Austin – Food

Most of the Delta Sky Club food staples are here, with a few Austin-themed items thrown in. Plus, real glass plates and silverware are available — not the picnic-y paper plates and plastic ware we see in other Sky Clubs.

Breakfast

Scrambled eggs, pork chorizo, ground beef (for breakfast tacos), and an “Austin Scramble” are the breakfast entrees.

Ground beef, the Austin Scramble, and scrambled eggs are seen at the breakfast buffet inside the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

A breakfast taco tortilla is seen at the breakfast buffet inside the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Tortillas for breakfast tacos.

The scrambled eggs were nothing special; if you’ve ever had Sky Club scrambled eggs, you’ve had these.

Bread options include croissants, make-your-own toast, and these maple sweet potato muffins. Sweet potato haters, fear not: there’s enough maple and other flavorings to make the muffin taste good. (Though the texture is a little odd.)

Croissants are seen at the breakfast buffet inside the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Breakfast spreads are seen at the breakfast buffet inside the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Assorted spreads, including a yummy sunflower seed butter (lower left). Hard boiled eggs and fruit are to the right.

Cereal, oatmeal, and fruit are also available.

Bananas and apples are seen at the breakfast buffet inside the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Honey Nut Cheerios and Special K cereals are seen alongside oatmeal at the breakfast buffet inside the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Lunch

Lunch is where the Delta Sky Club Austin brings the goods. The braised chicken tacos (with flour or whole wheat tortillas) were fantastic. The chicken was very juicy with just enough kick and spice to not scare off a bland, picky eater like me.

Braised chicken tacos and tortillas are seen at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

The tuna tartare was also delectable.

Tuna tartare is seen at the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

Tuna tartare!

Wicked Thai chicken coconut soup is seen at the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

Wicked Thai chicken coconut soup!

Vegetarian Vietnamese pho is seen at the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

Vegetarian Vietnamese pho!

Pho ingredients are seen at the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

Ingredients pho your pho!

A salad bar is seen at the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

A salad bar (if you’re into healthy food 🙂 )

A cheese board with cranberries, walnuts, and dried apricots is displayed next to a selection of desserts at the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

A cheese board with cranberries, walnuts, and dried apricots is displayed next to a selection of desserts.

Lunch items such as chicken soft tacos, tuna tartare, dried apricots, and cheeses are seen at he Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

Chicken tacos, stinky cheese, dried apricots, walnuts, tuna tartare, and a Flower District Margarita. Simply delicious!

A banner invites guests to meet Chef Iliana de la Vega during the grand opening celebration of the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

Delta Sky Club Austin – Beverages

Time for a cocktail? Let’s head back to the bar!

Here’s the rub: the beverage section — while centrally-ish located — can be a bit of a walk from many of the seating areas. You won’t break a sweat or lose your breath, but many guests were confused about why beverages weren’t anywhere close to the buffet.

You’ll find Starbucks coffee machines here —

Starbucks coffee machines and tea are seen at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

— as well as sparkling and still water options.

For soda lovers, the club features a Coca-Cola soda pop fountain. It wasn’t ready for prime time for either opening or the following day.

A broken Coca-Cola soda pop fountain machine is seen inside the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

The soda machine was broken. An excellent excuse for a margarita!

Bartenders serve the usual suspects of complimentary beer, wine, and liquor selections. (That day, though, everything — including the bar menu’s premium items — was complimentary in honor of the grand opening!)

I ordered the Flower District Margarita, which is a complimentary signature drink.

A placard advertising the Flower District Margarita is seen inside the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

A slightly nervous but sweet bartender who seemed relatively new to crafting cocktails helped me. She was assisted on the other side by a woman who seemingly was either a liquor company rep or Sky Club beverage consultant. They asked if I’d wait while the bartender-in-training was talked through the making of my drink.

I understand it was the first day — but shouldn’t bartenders know how to make one of the club’s signature drinks? I didn’t mind, however; in fact, I enjoyed the learning process myself! (I really wanted to take pictures but didn’t want to spook the bartender 🙂 )

How did the new bartender do? 10/10! (Or 5/5 in Delta’s “Strive for Five” speak)

The Flower District Margarita signature cocktail drink is displayed at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

The Flower District Margarita is delicious. Very smooth, tasty, and refreshing. I highly recommend having one (or three) when you visit.

When I returned on Wednesday, I had to have another, just make sure everything was consistent and up to par. (You know, for science’s sake.) This one was a tad sweeter but still very good.

Delta Sky Club Austin – WiFi / Internet

Like other Delta Sky Clubs, free WiFi is accessible via the password posted throughout the lounge.

This was a speed test conducted without a VPN:

A speed test of the free WiFi internet at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

This was a speed test with my Tunnel Bear VPN activated.

A speed test of the free WiFi internet with Tunnel Bear VPN activated at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Delta Sky Club Austin – Ambiance

Like the city of Austin, art and music feature throughout the club. The music selections are sort of modern, laid-back beats you may hear at a Vegas lounge or pool. Cuts by Yonderboi, Poolside, and Pele & Shawnecy were played.

Texas and Austin-themed sculptures and paintings enhance (in a good way!) the atmosphere.

Artwork reading "Austin" with an armadillo is seen at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Glass artwork is seen at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Sculptures are displayed at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

A piece of painted metal artwork with "Keep Austin Weird" emblazoned on it is displayed at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

This piece of art reminds restroom visitors to “Keep Austin Weird” …

I don’t believe any of it is for sale — though one wouldn’t be surprised if SkyMiles were an accepted way to purchase the artwork. 😉

Delta Sky Club Austin – Sky Deck

Delta’s gotten the message that Sky Decks are a big hit. They’re adding them to LAX, SLC, and — rumor has it — MSP.

Austin is home to the newest deck — a beautiful, semi-covered balcony with flat-screen TVs and several seating options.

Chairs line a long table on the Sky Deck patio of the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

Tables and chairs are seen on the Sky Deck patio of the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

Chaires and tables are seen on the Sky Deck patio of the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

Delta Air Lines (DL) aircraft are seen beyond two tables and chairs on the Sky Deck of the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

The only problem? Austin is perpetually steamy. Even at 6:00 AM, my glasses fogged up. There are ceiling fans — which help a bit. Misters are also installed but weren’t turned on.

Misters, heating elements, and fans are seen on the ceiling of the Sky Deck of the Delta Sky Club Austin airport lounge in Austin, Texas. Photo © Chris Carley / PointsLounge

Misters, fans, and heating lamps help keep guests comfortable on the Sky Deck!

Size-wise, the patio is smaller than the ones on Atlanta’s F concourse and JFK’s Terminal 4. (Not judging at all here — merely comparing.)

Delta Sky Club Austin – Restrooms

The restroom — men’s, at least — is tastefully decorated and nicely lit.

Sinks and mirrors are photographed by Chris Carley at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Keeping Austin Weird is the guy in the mirror taking pictures of men’s room sinks.

Copper artwork is seen inside the men's restroom at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Copper artwork in the men’s room. Because why not?

Light sconces are seen inside the men's restroom at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Delta Sky Club Austin – Wave!

In my experience, Texans are welcoming and friendly. So, naturally, waving is a big part of the new Sky Club! You’ll find a few, nifty motion-activated sensors throughout the club.

Germaphobes, rejoice! A motion sensor opens the restroom door!

A wave-to-open motion activated door opening sensor is seen inside the men's restroom at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Hands (on) free! Just wave near the sensor — and the door will automatically open!

Another motion sensor opens the Sky Deck door. It’s located underneath a television set (which seems like an odd place to have a TV but okay.)

The restrooms also feature motion-activated hand dryers next to each sink.

A sink, faucet, and motion activated hand dryer are seen inside the men's restroom at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

Not pictured: soap, which is oddly separated from the faucet and motion activated hand dryer at each sink.

The blowers even tell you their function.

A hand is blown dry while the word "Dry" appears on his hand inside the men's restroom at the Delta Sky Club Austin airport lounge at Austin-Bergstrom International Airport (AUS) in Austin, Texas. Photo © Chris Carley / PointsLounge

“Dry” humor?

Delta Sky Club Austin – Staff

Delta Sky Club staff consistently impress me — and the Austin lounge crew is fantastic. I was frequently asked if I wanted any beverages refreshed or needed anything else. The service level was Centurion Lounge-like —but friendlier. A fun, welcoming vibe flows through this lounge.

Plenty of smiles, “hello!”s, and staff chatting up guests were the norm the days I visited.

Aside from bartenders not knowing the signature drink, the only other training issue that must be fixed is table bussing. There were plenty of empty glasses and plates that sat on tables for a long time when the club wasn’t busy. But these are growing pains and will be fixed soon, I imagine.

Delta Sky Club Austin – Too Much of a Good Thing?

I frequently overheard fellow clubgoers talk about how much they love this lounge. “Coming to the airport is now actually going to be fun!” I heard a guest rave.

Delta has really upped their game with the Austin Sky Club — which I can see biting them in the tail fin.

This lounge is now the airline’s new diamond standard to match. The Austin Sky Club isn’t the usual blue or red booths and rows of low-back chairs. It’s not carrot sticks, cheese cubes, and crackers. This club is unique and stands on its own!

Seattle has a great Sky Club, as does San Francisco; I like JFK’s T4 lounge and several of the Atlanta clubs. But people visiting, say, the DFW, Portland, or other clubs will be underwhelmed after visiting the Austin location.

But for Delta’s increasing Austin footprint, this is definitely a good thing as well as rumors of expanded direct flight options from Austin Texas to Europe and Asia. As word continues to get out about this stunning Delta Sky Club, I won’t be surprised to see Austin-based Amex Platinum and Delta Reserve American Express memberships to sky (club) rocket.

Have You Had a Chance to Experience the Austin Delta Sky Club?

Even though it’s only been open for a few short days, please tell us in the comment section if you visited Austin’s Delta Sky Club. What did you like and what needs improvement? Did anything surprise you compared to other Delta Sky Clubs? Did you have a Flower District Margarita? 😉 – Chris

 

 

9 comments

  1. @Rene: Thank you! Would love to visit again —- perhaps a mileage run? 😉

    FWIW, lots of oversold flights in AUS yesterday – a Wednesday. Scored a bumpertunity. Could be a good market for VDBs!

  2. Great overview thanks. I assume all the extra revenue they are seeing from not paying members to bring guests and forcing us to pay for entrance on each and every leg (vs. one day pass) is a miserable decrease in services. Glad to see they are upgrading the newer clubs.

  3. Finally, yay!! Now I will fly to AUS instead of IAH when i need to visit both cities during the same trip. IAH is becoming unbearable with no more access to partner lounge.

  4. with the Delta Reserve American Express does one need a same day boarding pass on Delta or will access be allowed any time in airport (for the rare occasion when one must fly brand x to position).

    Just asking for a friend who holds the citi AA Executive card to have access to the AA lounge in AUS which allows access without boarding pass.

  5. @Bob – Same day Delta or partner boarding pass only. You may use departure or arrival (or connecting).

  6. Nice food spread but not a fan of the decor. Too avant garde and not welcoming enough.

  7. Haven’t visited yet, but heading there in a little over a week, so I’m looking forward to checking it out, especially on my way out of town!

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