Some Uber users are discovering a rather ugly surprise today: their accounts are disabled.
DoC reports the shutdowns seem targeted to those “with Uber cash funds that add gift cards to their account. Uber is then asking users for their most recent gift card purchase details.”
Discounted Uber gift cards can help you enjoy Uber rides and Uber Eats for less than retail prices. They’re occasionally sold through Amazon, PayPal Digital Gifts, BJ’s Wholesale Club, etc. Uber Gift card purchases also usually work with Amex Offers at Lowe’s and Staples. It can also be worth your while to buy gift cards from grocery stores and other retailers if you use a card rewarding those purchases.
“My gut reaction to this was that accounts that have been disabled have purchased gift cards that were used fraudulently,” DoC’s William Charles writes. “But long term reader @MordyNY had their account shut down and their gift card purchases were directly from Amazon.”
It’s certainly not unusual for frequent Uber or Uber Eats users to load up their accounts with Uber credit purchased through discounted gift cards.
Fallout has, not surprisingly, been swift and harsh:
@uber is stealing people’s money by deactivating their accounts while they still have a uber cash balance . This is theft and it’s wrong . I think we should start a class action suit . #UberDisabled #UberGate #uberfail
— Anniee LG 🤸🏾♀️🍭 🎤 (@_AnnieeLG) January 28, 2020
#UberDisabled I was disabled right after I hit Platinum right away. I spent hundreds and hundreds on this app. Was always a respectful rider. Account always had money. Now they have my $165 and tell me this when it’s not true. #UberGate @Uber_Support now about to lose my job pic.twitter.com/GOj2uq3Dzy
— Donny Black (@Thedonnyblack) January 28, 2020
— AK K (@Average_kancha) January 28, 2020
We’ve read that Uber apparently asking for affected users to show proof of their gift cards. It’s a good idea to hold on to all gift cards — Uber or otherwise — for about a year after you obtain them.
This sure makes the new Chase-Lyft partnership look slightly more appealing, doesn’t it?
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